When delivery can’t pause and leadership capacity is stretched
Hands-on, discreet senior support for events and creative agencies navigating growth, change or sustained pressure - without adding disruption, noise or visible consultancy theatre.
This is embedded senior support for business owners, MDs and leadership teams who are already highly capable - but carrying more operational and people load than is sustainable long term.
I work quietly alongside you to create capacity at the top of the organisation:
Reducing bottlenecks
Clarifying ownership
Removing structural friction
Steadying delivery
Taking meaningful work off senior leaders’ plates
This is not advisory from the sidelines. It is experienced, behind-the-scenes support integrated into the reality of a delivery-led business.
We start by identifying where pressure is accumulating.
Where is leadership load concentrated?
Where is work looping?
Where are decisions travelling upward unnecessarily?
Where is capacity being quietly eroded?
The aim is not a long diagnostic.
It’s sharp visibility.
I then take ownership of defined areas that are currently stretching senior capacity.
This may include:
Operational stabilisation
Leadership and people support
Clarifying decision architecture
Managing complex people situations
Supporting managers in live environments
Redesigning workflows that are creating drag
You remain close to strategic decisions, but crucially, you are no longer carrying everything operationally.
As pressure reduces, we embed what works.
Clearer accountability.
Calmer escalation pathways.
Better distributed decision-making.
Less reliance on senior heroics.
The aim is not dependence. It is steadier internal capability once I step back.
Every engagement is tailored, but typically includes:
Senior leadership load reduction
Role clarity and decision-right redesign
Complex people or team situations
Growth-related strain
Post-change stabilisation
Hiring and onboarding under pressure
Reducing reactive freelance dependency
Strengthening delivery systems in live agency environments
The aim is always the same: reduce pressure and create more senior bandwidth.
You’re a leader in a creative, events, or hospitality business, and you:
Pressure is constant and timelines are tight
A small number of leaders are absorbing too much
Decision bottlenecks are slowing momentum
You don’t need theory - you need experienced capacity
Hiring a full-time senior role isn’t the right move
Delivery cannot pause while change happens
Clients typically notice:
Less sitting with one person
Fewer decision bottlenecks and repeated conversations
Clearer expectations and steadier delivery
More leadership time freed up for clients and commercial priorities
Teams that feel calmer - because work is better held
I don’t arrive with a pre-set model. I work inside the reality you’re dealing with - and I integrate into the business and work inside the existing reality.
This support combines commercial judgement, structural thinking and hands-on follow-through.
It is discreet.
It protects internal dynamics and external optics.
And it is designed to reduce pressure quickly while strengthening the system longer term.
“Every company needs a Gill Harvey. She has a great brain, thinks strategically, distils detail and knows how to get the best out of a business, people and processes. She tells you as it is, challenges when needed, and always adds value.”
“Gill quickly cuts through the noise to identify the real issues and structures solutions that are effective without disrupting day-to-day delivery. Her understanding of people is what makes the change stick.”
“Gill is brilliant at simplifying complex problems and making them manageable. She brings calm, clarity and challenge in equal measure – particularly around financial planning, culture, recruitment and operational structure. She’s a trusted sounding board who genuinely cares.”
Support is scoped around what you need and the level of senior capacity required.
Some clients begin with a short focused diagnostic. Others bring me in for a defined embedded period.
Where possible, I recommend the smallest meaningful starting point.
If you’d like to sense-check whether embedded senior support would be useful, I’m open to a short, informal conversation. No pressure. No theatre.