Website Terms of Service

Effective Date: 1st December 2024

Last Updated: 1st December 2024

Welcome to Blue Phoenix Enterprises UK Limited. By using this website or purchasing any of our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

1. About Us

Blue Phoenix Enterprises UK Limited ("we," "us," or "our") is a company registered in England (Company No. 8811050), with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. For any queries, please contact us at gill.harvey@bluephoenixenterprises.com.

2. Scope of Services

We offer the following services through our website:

  1. Talent Alchemy Membership Programme: A tiered membership offering access to training, resources, and live coaching sessions. Terms specific to this programme are detailed in our Talent Alchemy Membership Terms and Conditions, which can be accessed [here].

  2. Downloadable Courses: Paid, downloadable courses with lifetime access.

  3. 1-2-1 Coaching/Consulting: A 3-month "Done With You" Coaching/Consulting programme that includes 6 x 90-minute sessions and a documented HR Strategy.

3. General Terms of Use

Eligibility

  • You must be at least 18 years old to use our services.

  • By using our website, you confirm that you have the legal capacity to enter into a binding agreement.

Access and Use

  • You agree to use our website only for lawful purposes.

  • You must not misuse our website by introducing viruses, hacking, or attempting to gain unauthorised access.

4. Payment Terms

Membership Programme

  • Membership fees are payable as per the selected tier.

  • Please refer to the Talent Alchemy Membership Terms and Conditions for full details.

Downloadable Courses

  • Course fees are payable in full at the time of purchase.

  • Once purchased, courses are non-refundable as they are downloadable and accessible immediately.

1-2-1 Coaching/Consulting Programme

  • The programme cost is £2,700.00 payable upfront.

  • The programme is refundable within 30 days if you do not feel you have received value, subject to:

    • Attendance at scheduled sessions.

    • Submission of agreed data/information.

5. Cancellation and Refunds

Membership Programme

  • Members may cancel their membership at any time. Cancellation takes effect immediately, and no further payments will be taken.

  • Please refer to the Talent Alchemy Membership Terms and Conditions for full details.

Downloadable Courses

  • Due to the nature of downloadable content, refunds are not available once a purchase has been completed.

1-2-1 Coaching/Consulting Programme

  • Refunds are available within 30 days if you meet the conditions outlined in Section 4.

6. Intellectual Property

All content on this website, including but not limited to courses, training materials, and membership resources, is the intellectual property of Blue Phoenix Enterprises UK Limited. You may not copy, distribute, or reproduce any material without our express written consent.

7. Privacy and Data Protection

Your personal data will be handled in accordance with our Privacy Policy, which complies with UK GDPR. You can access the Privacy Policy here.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or services.

  • Our total liability for any claim arising out of or in connection with our services is limited to the amount paid for the relevant service.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time to reflect changes to our services, policies, or legal requirements. Any updates will be posted on this page, and where appropriate, we will notify you by email or through your account.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

For any questions or concerns about these Terms and Conditions, please contact us at:

Email: gill.harvey@bluephoenixenterprises.com

Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.